AddParts Pro customers save more than half of their annual downtime costs.

AddParts is an absolute game changer for us at Chester Medical’s Print & Packaging Division. For too long it’s just been accepted that spare parts take ages, that we have to pay loads for them and hold huge amounts in stock. But with AddParts we don’t have to. The parts they have supplied are great quality and are really doing the business for us, we couldn’t be happier and have big plans to get the guys over to our site to keep building up our digital storeroom.

AddParts is an innovative service which is a great fit for us. The team responded quickly and really understood that downtime costs us business. The fact that we can build our own store of parts we know we can get at short notice, without actually taking up space here is a game-changer for us and the more we use AddParts, the more value we see in what it brings for us.

The OEM change parts are fine for standard-sized cartons but it’s rare to have such sizes these days. After using AddParts as a cost-effective alternative to OEM change parts and being impressed with the quality of the parts, we were delighted with their adaptive throat solution to reduce the stock of change part sizes and changeover time.

The original part failing left us in an awkward position, mid-way through a critical production run with no spare parts! Luckily, AddParts helped us to get the line up and running again in 4 days. Waiting for an OEM part could have been weeks, if not months, before production could have started again for this product.